Case Studies
MERGER & ACQUISITION
THE CHALLENGE…
A North American printing and packaging firm completed an acquisition of a competitor. The organization wanted to take ‘the best of both firms’ safety practices and build a new organization and establish a single management system.
THE SOLUTION…
Through a series of workshops, site visits, document reviews, and stakeholder interviews, a new vision, mission, and value statement was created. A new single strategy was developed collaboratively. Based upon three organization design archetype, a single organization structure was adopted.
THE RESULT…
The new organization had a single set of policies and practice which were ‘fit for risk.’ The organization met both efficiency, effectiveness and cost targets.
INCIDENT INVESTIGATION & LESSONS LEARNED
THE CHALLENGE…
An energy infrastructure company experienced a fatality. The organization wanted to go beyond the initial investigation and discover deeper organizational causes of the incident to improve their safety culture.
THE SOLUTION…
Utilizing Human Performance Factors as an investigation approach, additional investigation uncovered fourteen latent conditions that contributed to the fatality.
THE RESULT…
The organization implemented all fourteen recommendations which included changes to procurement processes, business metrics, executive bonus structure and yard layout. These changes enabled the organization to retain their top client and, ultimately, grow their business with the client.
OCCUPATIONAL SAFETY
THE CHALLENGE…
The client, a home services company, was experiencing injuries and accidents at a rate higher than industry. The client desired a step change in performance through safety transformation.
THE SOLUTION…
Leadership was engaged to establish a new direction for safety. Once leadership alignment was achieved, an operational risk assessment was completed. The assessment resulted in a set of “golden rules” of safety to be communicated across the organization. Leadership decided how to implement and engage employees with these golden rules, including implementation of a ‘just culture.’
THE RESULT…
The client experienced a rapid reduction in safety incidents that resulted in a 40% reduction in recordable incidents in 9 months.
PROCESS SAFETY
THE CHALLENGE…
A global oil and gas firm desired to improve their process safety performance. The firm was experiencing too many spills and releases and needed a significant change in performance.
THE SOLUTION…
Working closely with the client we developed a baseline assessment of each facility. Workshops were designed for business unit executives and site leadership. The sessions provided a clear perspective on process safety performance and safety culture. The sessions were designed to instill a sense of “unease” in the leadership team and identify actions that would reduce overall process safety risks. Additionally, core concepts were introduced, including process safety basic requirements and bowtie analysis.
THE RESULT…
Designed and delivered process safety programs reducing tier I & II incidents by 30% in 18 months.
SAFETY STRATEGY & ORGANIZATION
THE CHALLENGE…
A North American printing and packaging firm made a significant acquisition and doubled in size. The firm sought to harmonize practices with a best of breed’ solution while establishing a new safety, health and environmental organization.
THE SOLUTION…
In concert with a newly formed steering team, a review of safety performance, management systems, and practices was completed. Recommendations were made on which practices were ‘fit for risk.’ Concurrently, interviews with line leaders were conducted and workshops were held to select a safety vision, an operating model and to select a ‘fit for strategy’ organization based upon three recommended archetypes.
THE RESULT…
The combined firm achieved post-merger integration safety goals and effectively operated under the new organization.
SAFETY ACADEMY
THE CHALLENGE…
The client, a multinational infrastructure company, desired to achieve a significant change in safety performance through increased safety organization effectiveness. They wanted the team to go from ‘content experts’ to ‘capability developers.’
THE SOLUTION…
Working closely with the client, a custom course was developed to instill three broad capabilities in the EHS function. These were: 1) know the business 2) know the subject matter and 3) build re- relationships with your stakeholders. Content was developed based upon real-world examples and participants brought their own projects to work on for the session.
THE RESULT…
Leaders from all the divisions that participated were pleased with the outcomes. Relationships between safety and line leaders improved. Overall functional effectiveness and efficiency were seen as marked.